VirtuServe - Solutions

VirtuServe offers a comprehensive suite of call center staffing options as well as a wide variety of hosted call center applications including multi-media routing of all interaction types; robust ACD capabilities; complete web services including E-mail, Web chat and Web collaboration; Interactive Voice Response (IVR) Voice Mail with unified messaging; quality assurance recording; and a complete range of desktop devices and applications.

Call Center Staffing

Hosted Call Center

ACD with skills based routing
IVR
multi-media call handling
Custom announcements
custom reporting

Remote Access to data applications

Voice over IP

Disaster Recovery